Refund policy

Returns & Exchanges

Due to the handcrafted nature of our products and for hygiene and safety reasons, all sales are final and we do not accept returns or exchanges.

At Root & Bloom, your satisfaction is important to us. If you are unsatisfied with your purchase for any reason, please reach out to us at [your email address] within 14 days of receiving your order. We understand that every situation is unique, and concerns will be reviewed on a case-by-case basis.

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery and include photos of the product and packaging so we can make it right.

We are committed to providing exceptional products and customer care, and we will do our best to address any concerns.